Independent and Local since 2001. Insurance is a complicated, constantly shifting industry, and no single carrier has all the answers. That’s why we work with any carrier, provider, or company — wherever they’re based — that can genuinely meet our clients’ needs. We help you understand which plans or solutions fit you, not which one pays us best.
Lori Shandro · Broker/Agency Owner
Why independent still wins
Private equity and national corporations have been buying up independent agencies and trading local agents for call centers. The Shandro Group never sold. And because brokers are paid out of your premium either way, staying with a local, independent agency costs you nothing extra.
We’ve stayed independently owned for more than two decades, never sold to a national broker or private equity firm. Work with us and you’re working with the same local agency, not a rotating call center.
No handoffs, and no new rep to re-explain your situation to at renewal. You keep the same broker and the same team, year after year.
One office, right here in Boise. Call us and you’ll reach a real person on our team — not a ticket number in a national queue.
Because we’re independent, we’re not required to push any one carrier’s plans. We shop the market and recommend what’s actually right for you.
Chapter 01 · What we cover
We’re independent — which means we shop the Idaho market for a plan that fits, then stay your broker through every renewal, claim question, and life change. No call center. No quote-bot. No hand-off.
01 Individuals & families
Marketplace and off-exchange plans for individuals and households — with subsidy analysis, network comparison, and special-enrollment guidance, all in plain language.
02 For employers
Group medical, dental, vision, life, disability, supplemental, EAP, HSA/FSA, HRA and ICHRA — designed, communicated, and renewed by a broker who knows your business.
03 Medicare-eligible
Medicare Supplement, Medicare Advantage, and Part D drug plans — reviewed at each Annual Enrollment Period so your coverage keeps up with your needs.
04 Protection & legacy
Term, whole, universal, guaranteed universal, final expense, business-owner, and key-person coverage — quoted across carriers and matched to your need.
Chapter 02 · Who we are
Lori Shandro opened the agency in 2001 after several years in public accounting. As a CPA who worked closely with the insurance industry, she’d seen how complicated and intimidating coverage could feel — so she built a place where it didn’t have to be.
The office is still on Americana Terrace. The phone number is the same. And the mission hasn’t changed: to be your advocate in helping you take care of your family, your company, and yourself.
When you call The Shandro Group, you reach one of us — not a call center or an overflow line. The same broker stays with you through renewals and life changes, so you never have to re-explain your situation from scratch.
2001Serving the Treasure Valley since4+Insurance lines under one roofIdahoLocally owned & operated$0Cost to work with a Shandro broker
Chapter 03 · Get in touch with us
Tell us what you’re shopping for and a Boise broker follows up to find a time that works for you.
What to expect
Health Insurance Marketplace disclosure. This website is operated by The Shandro Group and is not the Health Insurance Marketplace website. In offering this website, The Shandro Group is required to comply with all applicable federal laws, including the standards established under 45 CFR 155.220(c) and (d) and 45 CFR 155.260. This website may not display all data on Qualified Health Plans being offered in your state. To see all available options, visit YourHealthIdaho.org.
